15
02, 2017
How can utility companies improve their customer experiences?
How can utility companies improve their customer experiences? The ball is in your court with the next-gen Utility [...]
28
01, 2017
5 Ways to Accelerate Innovation in Customer Service
5 Ways to Accelerate Innovation in Customer Service Modernise your approach to amaze your customers! [...]
12
01, 2017
When too much automation backfires!
Automated Customer Service - When too much mechanisation backfires? Direct automation to empower your manpower! [...]
18
11, 2016
Explore the best ways to balance holiday rush and customer expectations!
Why should you consider automated CRM platform for customer support? Explore the best ways to balance holiday rush [...]
14
10, 2016
Why should an organisation treat customer complaints as business opportunities?
Why should an organisation treat customer complaints as business opportunities? Befriend the complaints and gain from customer service [...]