13
10, 2017
How customer service plays a prominent role in crisis management?
How customer service plays a prominent role in crisis management? Things to learn from Monarch and Ryanair crisis! [...]
9
10, 2017
How self-help apps are transforming customer service?
How self-help apps are transforming customer service? Help your customers help themselves! Innovation [...]
29
09, 2017
How IoT and 5G will shape the next generation of Council Services?
How IoT and 5G will shape the next generation of Council Services? A bundle of opportunities for the [...]
22
09, 2017
Which industries can benefit the most from digital process automation?
Which industries can benefit the most from digital process automation? The digital opportunity is knocking at these 5 [...]
14
09, 2017
Year 2018: 4 Things Local Governments Need to Prepare For!
Year 2018: 4 Things Local Governments Need to Prepare For! Think. Plan. Innovate. Excel. [...]