Why We Love MDM integrated

Facility Management Solutions

(And, You Should Too)?

Businesses providing facility management services, owning assets and connected with several external organisations need to manage their data in the most accurate manner.  Nobody would like to suffer loss or waste resources due to mismanagement or inefficient handling of information. Facilities management is a field that integrates all the aspects of business – people, assets, and organisation at one place; technology is the glue to bind them in a systematic way.

Owners, managers, stakeholders, staff, and service providers face many problems says our research. It is difficult to ensure a 360-degree view of the entire data. Facility management solutions tend to bring a huge transformation. Here are the real processes of facilities management solutions to achieve the best results:

We incorporate the use of three main elements of Master Data Management. Facility management solutions give you a complete picture of everything you need and thereby manage all your amenities, services, and workforce.

Asset

The foremost rule is to list all the data related to the actual asset, product or service parameters in your system. Once you feed in the basic details, the software gives you the ability to update any dynamic data. All relevant modules reflect these changes. FM (Facilities Management) software allows you to capture every information field with photographs, location, status, interactions, history and customised options as required by the company.

People

People are one of the significant aspects of this approach. An asset will have an owner; an entity will have people reporting incidents related to it, requesting its service or any kind of communication-related to it. Whether it is an asset like house or office where people reside or a product that is being used, every connection is kept as a record with an appropriate address location. Thus, data management and search are simplified. It becomes easier to track workforce and fetch reports related to a particular asset or entity.

Organisations

A module that extends the functionality of software by covering all the external associated organisations with your asset. It is often required to rope in or tie-up with other parties either to fulfill some requests or to serve the purpose in a better way. Such parties may be directly involved or aid you in facility management services. One can put all the information and contact details against the entity meticulously using facility management solutions.

To make it more practical, let us focus on a real-time example.

Phil is a facility manager. As a part of his duties, he manages and looks after few commercial and housing complexes. He also looks after the maintenance of office and housing amenities and fulfils the service orders by the tenants and office staff as end users.

Here, we consider the housing and commercial building, the home and office amenities as our “ASSETS or ENTITIES.”

The people residing in the houses or using the office space, the owners of these, the staff employed come under the “PEOPLE” category of our software. They can be sorted as per the mentioned location and address.

For fulfillment of service requests or organizations having some stakes in these assets come under “THIRD PARTY ORGANISATIONS”.

Phil can perform his duties by scheduling regular maintenance tasks and automate the process with data accuracy that will add a value to his assets.

In the case of any incoming requests from the PEOPLE for any of the ASSETS, he can simply use facility management solutions and take the action (contacting THIRD PARTY if required) in no time and send out the field operators.

Our experience with Phil and other professionals involved in the facility management sector reveals that technology improves the working and simplify the entire set of operations to a greater extent.

If you want to experience the usability of facility management solutions that will add worth to the people owning the assets and the end-users as well, connect to us and work out YOUR kind of facility management solution with bespoke software and apps. Get social with us on Facebook, LinkedIn, Google plus and Twitter.

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iTouchVision is one of the world’s leading cloud-based service provider with innovation & excellence at its base. The company has made its presence in all business verticals with its technical & operational capabilities to enhance the working of private & public sector organisations. Our products, ranging from Web-based software to Mobile applications have made their mark globally to transform the way work is completed.