2015 to 2016

Have you been a part of Digital Governance for Local Authorities?

The era is witnessing the impact of information and communication technology (ICT) leading people to ask for more convenience and self-service avenues.

The local government authorities across the nations have realized the importance of digital governance to meet the expectations of their citizens. Moreover, the councils, on the other hand, have to bear the consequences of financial constraints and balance it with the channel shift and transformation for their people.

A close walk with the local government authorities and developing software and mobile applications for digital governance has given us the motivation to bridge the gap between reality and expectations of citizens and the authorities. Our collaboration with a number of councils helping them with this digital transformation has assisted them to achieve their targets with the budget friendly solutions.

As mentioned by local government association of UK,

there are 51+ examples saving over £41 million of

direct savings with digital tools and transformation.

The year 2015 saw the development of our various new modules which were implemented to provide the complete functionality to the back-office team.  It was a privilege to receive the positive outcome from the council authorities using our software and suite of mobile apps called MyCouncilServices. Being committed to enabling the local authorities to deliver the best public service delivery, this 2016 Customer Advisory Board, we are all set to introduce to the MobileWorker 2.0.

MobileWorker with MyCouncilServices has been used and loved by 5000+ field service technicians.

In 2016, we are coming up with-

  • A recent set of updates & new features have been added to the MobileWorker; a mobile application focused on easing the daily work of a field service technician going over multiple locations.

  • A sophisticated workflow is designed to auto-distribute all the service requests to the field technicians as received by the back-office team.

  • The field service solution has the capability to push the tasks directly to the MobileWorker application on their handheld devices from the back-office.

  • Fully integrated with LLPG address database using UPRN & USRN makes it possible to trace the exact location and achieve route optimization for field staff.

  • Offline Integration, cloud synchronization, and seamless process flow make it user-friendly to every field worker.

  • MobileWorker 2.0 with high-end features

  • Task Management

  • Risk Management

  • Location based job dispatch

  • Workforce tracking

  • Improved UI & Design

  • Group Communication & more with MyCouncilServices.

When, Where and How?

An event dedicated to all local government authorities, inviting them to a session on how mobile working can help them transform their present working is organized on 10th February 2016. You can find more details about the venue, timings and agenda of digital governance here. If you are expecting a year that can change your council’s present scenario and be in the loop of success, then you can head to us right there and discuss more.

A series of product discussions, introduction to the latest technology and trends, strategic inputs to determine the councils’ approach, case studies and the real people sharing their experience, constraints and opportunities, steps to future and more on digital governance awaits you at the event. Feel free to contact at +44 20 70 999266 or drop a mail to Contact@iTouchVision.com for details. Get all the updates on our social accounts – Facebook, Twitter, Google plus and Linkedin.