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CRM and Field Service Blog

CRM and Field Service Blog

Read the insights from industry experts
and stay updated with iTouchVision's latest
developments and innovation techniques.

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

CRM and Field Service Blog

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

Blogadmin2018-08-01T06:52:22+00:00

The iTouchVision Blog

Garden Waste Collection Success Story
Garden Waste Collection Success Story

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Garden Waste Collection Success Story

By Karl Connolly|2016-10-13T11:49:50+00:00March 1st, 2016|Tags: Cloud Services, Customer Mobile Apps, Digital Governance, ROI, Technology, Waste Management|

Success Story: How did a local Council achieve ROI within 24 hours? Trust in facts and proven results, [...]

5 C’s of Cloud Contact Centre
5 C’s of Cloud Contact Centre

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5 C’s of Cloud Contact Centre

By Swati Kungwani|2024-02-12T09:10:02+00:00February 26th, 2016|Tags: Analytics, Cloud CRM, Communication, Contact Centre, Reporting, SLA, Social Strategy, Technology|

5 C’s of Cloud Contact Centre Start Connecting, not just Communicating! A consistent customer [...]

Local Council Services – 5 Points of Transformation
Local Council Services – 5 Points of Transformation

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Local Council Services – 5 Points of Transformation

By Amy West|2024-02-09T06:05:34+00:00February 23rd, 2016|Tags: Contact Center, Council Services, CRM, Customer Mobile Apps, Local Government, MobileWorker, service desk software, Service Management, Technology|

5 Points of Transformation for Local Council Services Citizen-centric era wants optimized services, engagement and efficiency. [...]

Facilities Management Software In Action
Facilities Management Software In Action

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Facilities Management Software In Action

By Swati Kungwani|2016-10-13T11:49:50+00:00February 18th, 2016|Tags: Cloud Services, Communication, Facilities Management, Field Service, Master Data Management, MobileWorker, Push Notifications, service desk software, SLA, Time Tracker, Workforce Management|

What can help to transform the work life of a Facility Manager? A software dedicated to increasing the [...]

Field Service Automation Software in Top Sectors
Field Service Automation Software in Top Sectors

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Field Service Automation Software in Top Sectors

By Amy West|2016-10-13T11:49:51+00:00February 15th, 2016|Tags: Construction software, Field Service, Field Service Automation, Healthcare, Housing Asset Management Software, Lone Worker, MobileWorker, Public Sector Business, Waste Management|

Field Service Automation in Top 5 Sectors A major number of the organizations providing field service, across all [...]