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CRM and Field Service Blog

CRM and Field Service Blog

Read the insights from industry experts
and stay updated with iTouchVision's latest
developments and innovation techniques.

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

CRM and Field Service Blog

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

Blogadmin2018-08-01T06:52:22+00:00

The iTouchVision Blog

5 Ways to Accelerate Innovation in Customer Service
5 Ways to Accelerate Innovation in Customer Service

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5 Ways to Accelerate Innovation in Customer Service

By Swati Kungwani|2017-06-06T08:01:57+00:00January 28th, 2017|Tags: Cloud CRM, Contact Centre, CRM, Customer Management, Customer Mobile Apps, Customer Retention, Customer Service, Customer support, Enterprise software solutions, Software Services, Technology|

5 Ways to Accelerate Innovation in Customer Service Modernise your approach to amaze your customers! [...]

When too much automation backfires!
When too much automation backfires!

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When too much automation backfires!

By Amy West|2017-01-18T11:42:49+00:00January 12th, 2017|Tags: Automation, Cloud CRM, CRM, Customer Management, Customer Retention, Customer Service, Customer support, Technology|

Automated Customer Service - When too much mechanisation backfires? Direct automation to empower your manpower! [...]

Best Integrations for Customer Service Management Software
Best Integrations for Customer Service Management Software

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Best Integrations for Customer Service Management Software

By Amy West|2016-12-23T10:15:01+00:00December 19th, 2016|Tags: Cloud CRM, CRM, Customer Service, Customer support, Integration, Mobile CRM, Payment, Push Notifications, Technology, Web services|

Best CRM Integrations to benefit you! Learn the ways to enhance customer service management [...]

Top 3 must have tools for UK Councils in 2017
Top 3 must have tools for UK Councils in 2017

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Top 3 must have tools for UK Councils in 2017

By Karl Connolly|2016-12-16T06:45:01+00:00December 2nd, 2016|Tags: Cloud CRM, Cloud Services, Contact Centre, Digital Governance, Field Service Management, G-Cloud, Local Government, Mobile CRM, Mobile Worker, Public Sector, Public Sector Business|

Top 3 must-have tools for UK Councils in 2017 Transforming local government with digital strategy services! [...]

Will working time regulations for mobile workers be affected after Brexit?
Will working time regulations for mobile workers be affected after Brexit?

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Will working time regulations for mobile workers be affected after Brexit?

By Amy West|2016-11-25T12:39:59+00:00November 25th, 2016|Tags: Field Service, Field Service Management, Mobile Apps for Business, Mobile Worker, MobileWorker Tasks, Workforce Management|

Will working time regulations for mobile workers be affected after Brexit? It has been [...]

Explore the best ways to balance holiday rush and customer expectations!
Explore the best ways to balance holiday rush and customer expectations!

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Explore the best ways to balance holiday rush and customer expectations!

By Swati Kungwani|2016-11-25T11:35:35+00:00November 18th, 2016|Tags: Automation, Cloud CRM, Cloud Services, Contact Centre, CRM, Customer Management, Customer Retention, Customer Service, Customer support, Mobile CRM, Technology|

Why should you consider automated CRM platform for customer support? Explore the best ways to balance holiday rush [...]