blog

CRM and Field Service Blog

CRM and Field Service Blog

Read the insights from industry experts
and stay updated with iTouchVision's latest
developments and innovation techniques.

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

CRM and Field Service Blog

Read the insights from industry experts and
stay updated with iTouchVision's latest developments,
tips, innovation techniques and business strategies.

Blogadmin2018-08-01T06:52:22+00:00

The iTouchVision Blog

Why should you NOT avoid moving your HR platform to Cloud?
Why should you NOT avoid moving your HR platform to Cloud?

Blog

Why should you NOT avoid moving your HR platform to Cloud?

By Swati Kungwani|2017-05-17T10:58:40+00:00May 12th, 2017|Tags: Cloud Services, HR, HR Case Management, HR Help desk software, Workforce Management|

Why should you NOT avoid moving your HR platform to Cloud? From Human Resources to Productive and Happy [...]

Our Service Desk Gets A Makeover!
Our Service Desk Gets A Makeover!

Blog

Our Service Desk Gets A Makeover!

By Swati Kungwani|2017-05-05T09:58:13+00:00May 5th, 2017|Tags: Field Service Automation, Scheduling, service desk software, Service Management, Service Request, Software Services, Task Management, Workforce Management|

Service Desk Innovation Brings a Refreshing Change And it’s going to benefit you for all good reasons! [...]

Guest Blog – How to measure the quality of your customer service?
Guest Blog – How to measure the quality of your customer service?

Blog

Guest Blog – How to measure the quality of your customer service?

By Karl Connolly|2017-05-25T10:25:26+00:00April 28th, 2017|Tags: Complaint Management, CRM, Customer Feedback, Customer Management, Customer Retention, Customer Service, Customer support, Guest Blog, Service Management|

How To Measure The Quality Of Your Customer Service? Attention. Analysis. Assertion. Customer [...]

Are you “Contracting” it the right way?
Are you “Contracting” it the right way?

Blog

Are you “Contracting” it the right way?

By Swati Kungwani|2017-04-27T10:04:58+00:00April 21st, 2017|Tags: Cloud Services, Contract Lifecycle Management, Contract Management, Customer Management, Customer Retention, Customer Service, SaaS, Service Management, Software Services|

Are you "Contracting" it the right way? Crafting contracts with an aesthetic business appeal! [...]

How are modern Waste Management Solutions transforming the industry practices?
How are modern Waste Management Solutions transforming the industry practices?

Blog

How are modern Waste Management Solutions transforming the industry practices?

By Swati Kungwani|2017-04-26T14:18:23+00:00April 14th, 2017|Tags: Cloud Services, Customer Management, Customer Service, Field Service, Field Service Automation, Mobile Worker, MobileWorker Tasks, Scheduling, Self Service, Service Management, Waste Management Software, Workforce Management|

How are modern Waste Management Software transforming the industry processes? Time to put the old systems into the ‘Trash’! [...]

How to integrate call recording into a customer service solution?
How to integrate call recording into a customer service solution?

Blog

How to integrate call recording into a customer service solution?

By Amy West|2017-04-26T14:19:14+00:00April 7th, 2017|Tags: Automation, Cloud Services, Contact Centre, Customer Management, Customer Service, Customer support, Data protection, Offline Integration, Technology, Workforce Management|

How to integrate call recording into a customer service solution? Record. Review. Reform [...]